Dr. Khurram has been a Managing Partner of ACTS, UAE; is a Director for CIOM Inc., Canada and Advisor to Nuclear Energy. Khurram possesses over 30 years of versatile practical experience from diversified industrial sectors such as Service, Manufacturing, Aviation / Airport Services, Banking / Financial, Nuclear, Construction / Contracting / Fabrication, Education and Oil & Gas. His experiences include designing, developing, implementing, training and assessing excellence models such as EFQM/MBNQA/DQA/SKEA/SEEA/MRM, ISO Management Systems, TQM and continuous improvement. He has excellent practical and training experience in ISO 9001(QMS), ISO14001(EMS), ISO 45001 (OHS), ISO10002 (Customer Feedback Mgt), ISO 31000 (Risk Mgt), ISO 22301 (BCMS including Crisis Mgt), ISO 30401 (Knowledge Management), ISO 44001 (Collaborative Relationship Management, ISO 22000 (Food Safety), FSSC 22000, ISO 41001 (Facilities Management), Leadership and Corporate Governance, Strategic Management and Planning, Enterprise Risk Management (ERM), Kaizen, Benchmarking, BSC, Project Management, Perception Surveys, BPR, Staff and customer Suggestion Schemes, Business Process Management, Six Sigma and Lean Production, Service Management Excellence, Procurement & Inventory Management, Communication and Presentation skills, Employees Engagement through Performance Excellence Award, Performance & Quality Improvement Teams and Writing / publishing Research Papers.
Khurram holds PhD in Leadership & Organizational Excellence from U.K. He also holds double master degrees; one in Quality Management and second in Applied Geological Engineering. He has been trained in Japan for certification in Building Materials Technology, Total Quality Management, Organizational Excellence, Operational Excellence and Lean production, Risk Management, Business Continuity Management including Crisis Management, Kaizen, JIT, 5S and a Six Sigma Black Belt.
Khurram has been a team leader & Senior Assessor for Excellence Awards for 27 years, panel member for selecting new assessors, team leader for Sharjah Economic Excellence Award and MRM Excellence Award for Dubai Chamber. He is a Lead auditor in Quality, Environment and Health & Safety Management systems. Further he has acted as Principal Auditor for banking covering all departments and branches.
Khurram has conducted diverse trainings in last 20 years in subjects mentioned above in various countries such as Canada, UAE, Oman, Saudi Arabia, Philippines, Japan, UK, Pakistan, Iraq, Tanzania, Iran and Mauritania. He has also provided consultancy for many companies and has conducted number of internal and third-party audits for ISOs and assessments for excellence. He has presented 16 research papers in international conferences which have been published in different magazines and journals. Some of his papers can be viewed on Google Scholar, Google, Yahoo, and You Tube.
Khurram acts as External Resource trainer for British Standards Institute (BSI), Canada; Institute of Internal Auditors (IIA-USA), regional Chapter and for certification bodies such as Bureau Veritas, NQA. He has also taught MBA and MQM classes at University of Wollongong, Dubai Campus and at SZABIST as adjunct faculty, has been a lead trainer for MRM Excellence Award of Dubai Chamber of Commerce, trainer for Sharjah Economic Excellence Award of Sharjah Chamber of Commerce, has been senior member of American Society of Quality and member of Quality Society of Australasia.
Khurram is a recipient of INAX Award for Out-standing Performance (Japan), Best Paper Award (UAE), Out-Standing Quality Manager Award (Pakistan), Fellowship of TQM College, UK and appreciation certificate by the MIAA, Government of Philippines. He has served as member for board of directors of Middle East Quality Association (MEQA).
Dr. Khurram Navas
Manageing Partner
Canadian Institute of Organizational Excellence